At Nairobi Flower Delivery, we aim to deliver your flowers quickly, safely, and in excellent condition. The following shipping policy applies to same-day flower orders.
Orders placed before the daily same-day cutoff time are eligible for same-day delivery.
Orders placed after the cutoff time may be delivered on the next available delivery day.
Same-day delivery is subject to product availability and delivery capacity.
We offer same-day flower delivery within our designated service areas, including Nairobi and selected surrounding locations. Delivery availability may vary by location.
Same-day orders are typically delivered within the day during our operating hours. Exact delivery times cannot always be guaranteed because of traffic, weather, security procedures, and recipient availability.
To ensure successful delivery, please provide accurate recipient information, including:
Full name
Phone number
Complete delivery address
Any delivery instructions
If the recipient is unavailable, our delivery team may contact them or the sender to arrange completion of the delivery.
One delivery attempt is included in the delivery fee.
Additional delivery attempts or address changes after dispatch may incur extra charges.
Due to seasonal availability, specific flowers or packaging may occasionally be substituted with items of equal or greater value while maintaining the overall style and quality of the arrangement.
Delivery fees are calculated based on the delivery location and will be displayed during checkout.
For delivery updates or assistance, contact our customer support team with your order number.
